Services

SERVICES

Widely we know the market of our customers, so we have commissioned to expand our service portfolio. Partnership agreements with our suppliers allow us to offer our customers coordinations without charge in the cost of services, in addition to providing quality services and very competitive than those of our competitors.

Medical Assistance
  • Hospital admission/discharging planning and settling hospital payments
  • Dispatch of doctors or ambulances
  • Advance payment of medical expenses
  • Medical assistance in case of an accident
  • Medical assistance in case of an illness
  • Emergency odontology
  • Medical assistance on pre existing disease
  • Dispatch or replacement of prescription medications
  • Hotel for beneficiary’s relative in case of hospitalization (up to 5 days)
  • Anticipated return due to beneficiary relative’s death
  • Preparation of medical reports / translations
  • Payment of medical expenses / advance payments
  • Coordination of emergency medical evacuations
Medical Evacuation and Transportation
  • Ground ambulance (escorted by doctors or nurses)
  • Air ambulance ambulance (escorted by doctors or nurses)
  • Transport of a beneficiary’s relative in case of hospitalization
Repatriation
  • Organization of transfer
  • Coordination and booking of flights and cargo procedures
  • Sanitary repatriation in case of an accident or illness
  • Repatriation of mortal remains (bureaucratic procedures and preparation of the body for international transport).
Travel Assistance
  • 24/ 7 Call Center consultancy
  • Transmission of urgent messages / documents
  • Coordination of the return of dependent children/traveling companions
  • Retrieval and rerouting of luggage
  • Administrative repatriation
  • Repatriation due to airline bankruptcy
  • Compensation for delayed luggage // flight
  • Emergency transfer of funds
  • Transfers / Hotel Reservations
  • Car accident: legal help
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